Data We Hold on Your Account
We collect your name, email address, phone number, and the payment identifiers tied to your bKash, Nagad, or Rocket wallet when you register. Transaction records — deposit amounts, withdrawal requests, and confirmation timestamps — are logged against your account for payment verification and dispute resolution. Device
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information such as your mobile model, browser type, and IP address is captured at login to support fraud checks and session security. We do not store your full wallet PIN or bank credentials; those stay inside the bKash, Nagad, and Rocket apps you already use. Cookies
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track your session state and preferences — you can manage these through your browser settings at any time. We share data only with payment processors needed to clear your transactions and with any regulatory authority that lawfully requests it. We do not sell your personal data
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to third parties. Retention periods follow the requirements that apply in the jurisdictions where we operate; account data is typically held for the duration of your active account plus a further period required by applicable law. If you close your account, you can request confirmation of
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what we retain and the legal basis for keeping it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.